Terms of Hosting Service

(Version 1.0 - Last updated October 1, 2001)

  1. Order, Acceptance and Service.
    1. When Accepted by IT Technovations, the Order submitted by Customer creates a contract between Customer and IT Technovations, consisting of the Order, the applicable Service Description and these Terms of Service. An Order is "Accepted" by IT Technovations when (i) with respect to Orders submitted online, IT Technovations provisions Services in response to the Order or bills Customer for payment and (ii) with respect to Orders reduced to writing and signed on an approved IT Technovations form, when an authorized representative of IT Technovations executes and delivers such form signed by Customer.
    2. IT Technovations will provide, and Customer will purchase and pay for, the Services specified in the Order for the service fees specified in the Order and the applicable Service Description (the "Service Fees").
    3. In connection with any Hosting Services, if the operating system for any server hosting the Customer Web site is a Microsoft software product or if Customer otherwise uses any Microsoft software products made available or distributed by IT Technovations in connection with the Services, Customer agrees to comply with the terms and conditions set forth in Addendum A.
    4. In connection with any Hosting Services, Customer will not use storage space in excess of the storage limits established for the Services in the Service Descriptions, plus any storage space purchased by Customer. If Customer uses storage space in excess of such amounts, IT Technovations may, without limiting its other rights or remedies, assess Customer with additional fees.
    5. In connection with any Hosting Services, if Customerís actual bandwidth usage in any month exceeds the limit in the Service Description, Customer will pay IT Technovations such additional fees as may be specified in the Service Description.
  1. Fees, Taxes and Payment. Customer will pay to IT Technovations the Service Fees in the manner set forth in the Order. IT Technovations may increase the Service Fees (i) in the manner permitted in the Service Description and (ii) at any time on or after expiration of the Initial Term by providing ten (10) days prior written notice thereof to Customer. The Service Fees do not include any applicable sales, use, revenue, excise or other taxes imposed by any taxing authority with respect to the Services or any software provided hereunder (excluding any tax on IT Technovationsís net income). All such taxes will be added to IT Technovationsís invoices for the Service Fees as separate charges to be paid by Customer. All fees are fully earned when due and non-refundable when paid. Unless otherwise specified, invoices for the Service Fees and related charges shall be due and payable within 30 days after the date of the invoice. Any amounts payable to IT Technovations not paid when due will bear interest at the rate of one and one half percent (1.5%) per month or the maximum rate permitted by applicable law, whichever is less. If IT Technovations collects any payment due at law or through an attorney at law or under advice there from or through a collection agency, Customer will pay all costs of collection, including, without limitation, all court costs and reasonable attorneysí fees. If any check is returned for insufficient funds, IT Technovations may impose a processing charge of $30.
  2. Term and Termination.
    1. Hosting Services will commence on the Effective Date indicated in the Order and continue for the duration of the Initial Term. Thereafter, the Order will automatically renew for successive periods (i) of twelve months (with respect to Non-Prepaid Plans) or (ii) as specified in the Service Description (with respect to Prepaid Plans) unless the Order is earlier terminated in accordance with its terms, or either party gives written notice to the other party of non-renewal at least 30 days prior to expiration of the then-current term.
    2. Either party may terminate this Agreement immediately upon the occurrence of any one or more of the following events: (i) the other party fails to pay when due any amounts required to be paid under this Agreement; (ii) the other party breaches any material term or provision of this Agreement (other than a breach described in subsection (i) above), and if capable of cure, such breach remains uncured 30 days after the non-breaching party gives written notice thereof to the breaching party; or (iii) the other party becomes insolvent, makes an assignment for the benefit of its creditors, institutes or becomes subject to any proceeding under any bankruptcy or similar laws for the relief of debtors, or seeks the appointment of, or becomes subject to the appoint of, any trustee or receiver for all or any portion of such partyís assets.
    3. IT Technovations may terminate this Agreement (i) if the Services are prohibited by applicable law, or become impractical or unfeasible for any technical, legal or regulatory reason, by giving Customer as much prior notice as reasonably practicable or (ii) immediately by giving written notice to Customer, if IT Technovations determines in good faith that Customerís use of the Customer Web site or the Customer Content violates the Acceptable Use Policy.
    4. Upon termination of this Agreement for any cause or reason whatsoever, neither party shall have any further rights or obligations under this Agreement, except as expressly set forth herein. The provisions of Sections 3(d), 4, 8, 10, 11, 13 and 14 of this Agreement shall survive the expiration or termination of this Agreement for any cause or reason whatsoever, and, notwithstanding the expiration or termination of this Agreement, the parties shall each remain liable to the other for any indebtedness or other liability theretofore arising under this Agreement. Termination of this Agreement and retention of pre-paid fees and charges shall be in addition to, and not be in lieu of, any other legal or equitable rights or remedies to which IT Technovations may be entitled.
    5. With respect to Non-Prepaid Plans, within 30 days after the termination of this Agreement, Customer will pay the Termination Charge to IT Technovations unless (i) IT Technovations terminated the Order under Section 3(c) or (ii) Customer terminated the Order under Section 3(b). With respect to Prepaid Plans, Customer will pay the Termination Charge as provided in the Service Description. The parties agree that the Termination Charge constitutes consideration for IT Technovationsís time, effort and expense in preparing and reserving the capacity to perform its obligations hereunder, as actual damages are difficult to ascertain. If Customer terminates the Order in accordance with Section 3(b), or if IT Technovations terminates the Order under Sections 3(c)(i) or 12(c), IT Technovations shall return to Customer, and Customer shall accept, as Customerís sole and exclusive remedy for IT Technovationsís breach of the Order, any Service Fees paid in advance by Customer hereunder attributable to Services not yet rendered as of the date of termination.
  3. Customerís Representations and Warranties. Customer hereby represents and warrants to IT Technovations, and agrees that during the Term Customer will ensure that: Customer is the owner or valid licensee of the Customer Content and each element thereof, and Customer has secured all necessary licenses, consents, permissions, waivers and releases for the use of the Customer Content and each element thereof, including without limitation, all trademarks, logos, names and likenesses contained therein, without any obligation by IT Technovations to pay any fees, residuals, guild payments or other compensation of any kind to any Person; Customerís use, publication and display of the Customer Content will not infringe any copyright, patent, trademark, trade secret or other proprietary or intellectual property right of any Person, or constitute a defamation, invasion of privacy or violation of any right of publicity or any other right of any Person, including, without limitation, any contractual, statutory or common law right or any "moral right" or similar right however denominated; Customer will comply with all applicable laws, rules and regulations regarding the Customer Content and the Customer Web site and will use the Customer Web site only for lawful purposes; and Customer has used its best efforts to ensure that the Customer Content is and will at all times remain free of all computer viruses, worms, trojan horses and other malicious code.
  4. License to IT Technovations. Customer hereby grants to IT Technovations a non-exclusive, royalty-free, worldwide right and license during the Term to do the following to the extent necessary in the performance of Services under the Order: digitize, convert, install, upload, select, order, arrange, compile, combine, synchronize, use, reproduce, store, process, retrieve, transmit, distribute, publish, publicly display, publicly perform and hyperlink the Customer Content; and make archival or back-up copies of the Customer Content and the Customer Web site). Except for the rights expressly granted above, IT Technovations is not acquiring any right, title or interest in or to the Customer Content, all of which shall remain solely with Customer.
  5. IT Technovationsís Acceptable Use Policy. Customer will abide by, and utilize the Services and the Customer Web site only in accordance with, the Acceptable Use Policy (the "Acceptable Use Policy") that IT Technovations posts on its Web site, as such IT Technovations may change Acceptable Use Policy from time to time. The Acceptable Use Policy is hereby incorporated herein and made a part hereof by this reference. Customer shall impose the Acceptable Use Policy on its customers and End Users to the extent necessary to ensure their compliance. Customer shall familiarize itself with the Acceptable Use Policy and periodically access IT Technovationsís Web site to determine if IT Technovations has made any changes thereto.
  6. Customerís Responsibilities.
    1. Customer is solely responsible for the quality, performance and all other aspects of the Customer Content and the goods or services provided through the Customer Web site.
    2. Customer will cooperate fully with IT Technovations in connection with IT Technovationsís performance of the Services. Customer must provide any equipment or software that may be necessary for Customer to use the Services. Delays in Customerís performance of its obligations under this Agreement will extend the time for IT Technovationsís performance of its obligations that depend on Customerís performance on a day for day basis. Customer will notify IT Technovations of any change in Customerís mailing address, telephone, e-mail or other contact information.
    3. Customer assumes full responsibility for providing End Users with any required disclosure or explanation of the various features of the Customer Web site and any goods or services described therein, as well as any rules, terms or conditions of use.
    4. Customer will provide IT Technovations with a registered domain name for the Customer Web site, or, upon Customerís request and subject to the terms and conditions set forth below, IT Technovations will register an Internet domain name on behalf of Customer with a registrar approved by ICANN. IT Technovationsís registration of any domain name is subject to (i) IT Technovations receiving from Customer all information needed from Customer in order to complete such registration, and (ii) such domain name not being in violation of any applicable law, rule or regulation or the policies of the applicable registration service. Registration of a domain name is subject to availability of such domain name for registration, and IT Technovations will not be responsible if a domain name is not available for any reason. IT Technovations will also not be responsible for any infringement of third-party rights caused by its registration of a domain name for Customer. Customer waives any claims it may have against IT Technovations for, and hereby releases IT Technovations of and from, any loss, damage, liability or expense arising out of, or relating to, the registration of such domain name in any online or offline network directories, membership lists or registration lists, or the release of the domain name from such directories or lists following the termination of services by IT Technovations for any reason. Customer will reimburse IT Technovations for all costs and expenses incurred by IT Technovations in registering or maintaining a domain name for Customer, including, without limitation, all fees charged by the applicable registrar. Customer acknowledges that its rights to any domain name registered by IT Technovations are not being granted by IT Technovations but are subject to the rules and regulations of the applicable registrar and applicable law. Customer agrees to be bound by the terms and policies of the applicable registrar and the policies of the national DNS registration authorities to which Customer becomes subject upon registration of the domain name. Customerís inability to use a domain name shall not entitle Customer to a refund by IT Technovations of any fees paid with respect to the registration of such unusable domain name. The domain name for the Customer Web site shall be the property of Customer.
    5. Because the Hosting Services permit Customer to electronically transmit or upload content directly to the Customer Web site, Customer shall be fully responsible for uploading all content to the Customer Web site and supplementing, modifying and updating the Customer Web site. Customer is also responsible for ensuring that the Customer Content and all aspects of the Customer Web site are compatible with the hardware and software used by IT Technovations to provide the Hosting Services, as the same may be changed by IT Technovations from time to time. Specifications for the hardware and software used by IT Technovations to provide the Hosting Services will be available on IT Technovationsís Web site. Customer shall periodically access IT Technovationsís Web site to determine if IT Technovations has made any changes thereto. IT Technovations shall not be responsible for any damages to the Customer Content, the Customer Web site or other damages or any malfunctions or service interruptions caused by any failure of the Customer Content or any aspect of the Customer Web site to be compatible with the hardware and software used by IT Technovations to provide the Hosting Services.
    6. Unless the applicable Service Description provides otherwise, Customer is solely responsible for making back-up copies of the Customer Web site and Customer Content.
  7. IT Technovations Intellectual Property.
    1. IT Technovations hereby grants to Customer a non-exclusive, non-transferable, royalty-free license, exercisable solely during the term of this Agreement, to use applicable IT Technovations Technology solely for the purpose of accessing and using the Services. Customer may not use the IT Technovations Technology for any purpose other than accessing and using the Services. Except for the rights expressly granted above, this Agreement does not transfer from IT Technovations to Customer any IT Technovations Technology, and all rights, titles and interests in and to the IT Technovations Technology shall remain solely with IT Technovations. Customer shall not, directly or indirectly, reverse engineer, decompile, disassemble or otherwise attempt to derive source code or other trade secrets from any of the IT Technovations Technology.
    2. IT Technovationsís trademarks, trade names, service marks, logos, other names and marks, and related product and service names, design marks and slogans are the sole and exclusive property of IT Technovations. Customer may not use any of the foregoing in any advertising, publicity or in any other commercial manner without the prior written consent of IT Technovations. IT Technovations shall maintain and control ownership of all Internet protocol numbers and addresses that may be assigned by IT Technovations to Customer. IT Technovations may, in its sole discretion, change or remove any and all such Internet protocol numbers and addresses.
    3. Any feedback, data, answers, questions, comments, suggestions, ideas or the like which Customer sends to IT Technovations relating to the Services will be treated as being non-confidential and non-proprietary. IT Technovations may use, disclose or publish any ideas, concepts, know-how or techniques contained in such information for any purpose whatsoever.
  8. Limited Warranty.
    1. IT Technovations represents and warrants to Customer that the Services will be performed (i) in a manner consistent with industry standards reasonably applicable to the performance thereof; (ii) at least at the same level of service as provided by IT Technovations generally to its other customers for the same services; and (iii) in compliance in all material respects with the applicable Service Descriptions. Customer will be deemed to have accepted such Services unless Customer notifies IT Technovations within 30 days after performance of any Services of any breach of the foregoing warranties. Customerís sole and exclusive remedy, and IT Technovationsís sole obligation, for breach of the foregoing warranties shall be for IT Technovations, at its option, to re-perform the defective Services at no cost to Customer, or, in the event of interruptions to the Services caused by a breach of the foregoing warranties, issue Customer a credit in an amount equal to the current monthly Service Fees pro rated by the number of hours in which the Services have been interrupted.
    2. The foregoing warranties shall not apply to performance issues or defects in the Services (i) caused by factors outside of IT Technovationsís reasonable control; (ii) that resulted from any actions or inactions of Customer or any third parties; or (iii) that resulted from Customerís equipment or any third-party equipment not within the sole control of IT Technovations.
    3. EXCEPT AS EXPRESSLY PROVIDED IN THIS SECTION 9, IT TECHNOVATIONS MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, WITH RESPECT TO THE SERVICES OR ANY SOFTWARE PROVIDED UNDER THIS AGREEMENT, INCLUDING, WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE OR NON-INFRINGEMENT OF THIRD-PARTY RIGHTS, AND IT TECHNOVATIONS HEREBY EXPRESSLY DISCLAIMS THE SAME. WITHOUT LIMITING THE FOREGOING, ANY THIRD-PARTY SOFTWARE PROVIDED TO CUSTOMER HEREUNDER IS PROVIDED "AS IS" WITHOUT ANY CONDITION OR WARRANTY WHATSOEVER. IT TECHNOVATIONS DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE OR COMPLETELY SECURE.
  9. Limitation of Liability.
    1. IN NO EVENT WILL IT TECHNOVATIONSíS LIABILITY IN CONNECTION WITH THE SERVICES, ANY SOFTWARE PROVIDED HEREUNDER OR ANY ORDER, WHETHER CAUSED BY FAILURE TO DELIVER, NON-PERFORMANCE, DEFECTS, BREACH OF WARRANTY OR OTHERWISE, EXCEED THE AGGREGATE SERVICE FEES PAID TO IT TECHNOVATIONS BY CUSTOMER DURING THE 12-MONTH PERIOD IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO SUCH LIABILITY.
    2. IT TECHNOVATIONS CANNOT GUARANTEE CONTINUOUS SERVICE, SERVICE AT ANY PARTICULAR TIME, INTEGRITY OF DATA, INFORMATION OR CONTENT STORED OR TRANSMITTED VIA THE INTERNET. IT TECHNOVATIONS WILL NOT BE LIABLE FOR ANY UNAUTHORIZED ACCESS TO, OR ANY CORRUPTION, ERASURE, THEFT, DESTRUCTION, ALTERATION OR INADVERTENT DISCLOSURE OF, DATA, INFORMATION OR CONTENT TRANSMITTED, RECEIVED OR STORED ON ITS SYSTEM.
    3. EXCEPT AS EXPRESSLY PROVIDED BELOW, NEITHER PARTY SHALL BE LIABLE IN ANY WAY TO THE OTHER PARTY OR ANY OTHER PERSON FOR ANY LOST PROFITS OR REVENUES, LOSS OF USE, LOSS OF DATA OR COSTS OF PROCUREMENT OF SUBSTITUTE GOODS, LICENSES OR SERVICES OR SIMILAR ECONOMIC LOSS, OR FOR ANY PUNITIVE, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR SIMILAR DAMAGES OF ANY NATURE, WHETHER FORESEEABLE OR NOT, UNDER ANY WARRANTY OR OTHER RIGHT HEREUNDER, ARISING OUT OF OR IN CONNECTION WITH THE PERFORMANCE OR NON-PERFORMANCE OF ANY ORDER, OR (EXCEPT AS PROVIDED IN SECTIONS 11 AND 12) FOR ANY CLAIM AGAINST THE OTHER PARTY BY A THIRD PARTY, REGARDLESS OF WHETHER IT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH CLAIM OR DAMAGES.
    4. The limitations contained in this Section 10 apply to all causes of action in the aggregate, whether based in contract, tort or any other legal theory (including strict liability), other than claims based on fraud or willful misconduct. The limitations contained in Section 10(c) shall not apply to liability arising on account of a partyís breach of Section 13 or to Customerís indemnification obligations under Section 11.
  10. Indemnification of IT Technovations. Customer shall defend, indemnify and hold harmless IT Technovations, its affiliates and their respective present, former and future officers, directors, employees and agents, and their respective heirs, legal representatives, successors and assigns (collectively the "IT Technovations Indemnitees"), from and against any and all losses, damages, costs, liabilities and expenses (including, without limitation, amounts paid in settlement and reasonable attorneysí fees) which any of the IT Technovations Indemnities may suffer, incur or sustain resulting from or arising out of (i) Customerís breach of any representation, warranty, or covenant contained in the Agreement, (ii) the Customer Content, the Customer Web site or any End Userís use of the Customer Content or the Customer Web site, (iii) violation by Customer or any of its officers, directors, employees or agents of the Acceptable Use Policy or any applicable law, (iv) claims or actions of third parties alleging misappropriation of trade secrets or infringement of patents, copyrights, trademarks or other intellectual property rights arising from the use, display or publication of Customerís domain names, the Customer Web site, the Customer Content, or the use of the Services in combination with hardware, software or content not provided by IT Technovations, (v) claims or actions by third parties relating to or arising out of Customerís use of the Services, and (vi) any failure of the Customer Content or any aspect of the Customer Web site to be compatible with the hardware or software used by IT Technovations to provide the Services, including any damage to IT Technovationsís servers or other hardware caused thereby.
  11. Indemnification of Customer.
    1. Subject to Section 10, IT Technovations shall, at its own expense, indemnify, defend and hold Customer harmless from any claim or suit alleging that the Services infringe any United States patent, copyright or trademark existing on the Effective Date, or that IT Technovations has knowingly misappropriated any trade secret or other intellectual property right of any other Person, including any losses, damages or expenses arising from any such claim or suit. Customer agrees to cooperate with and assist IT Technovations in the defense or settlement of any such claim or suit. Customer shall be reimbursed for all reasonable out-of-pocket expenses incurred in providing any cooperation or assistance requested by IT Technovations, but IT Technovations will not be liable for any costs or expenses incurred without its prior written authorization.
    2. Promptly after receipt by Customer of a threat of any claim or suit, or a notice of the commencement or filing of any claim or suit, against which Customer may be indemnified hereunder, Customer shall give written notice thereof to IT Technovations, provided that failure to give or delay in giving such notice to IT Technovations shall not relieve IT Technovations of any liability it may have to Customer hereunder, except to the extent that the defense of such claim or suit is prejudiced thereby. IT Technovations shall have sole control of the defense, and of all negotiations for settlement, of such claim or suit. Subject to the foregoing, Customer may participate in the defense of any such claim or suit at Customerís own expense.
    3. If an injunction, decree or judgment is, or IT Technovations believes in its sole discretion is likely to be, entered providing that Customer may not use the Services as contemplated in this Agreement without violating the intellectual property rights of a third party, IT Technovations may, at its sole option and expense, either (i) procure for Customer the right to use the Services or affected part thereof as provided in this Agreement; (ii) replace the Services or affected part thereof with other non-infringing services or modify the Services or affected part thereof so as to be non-infringing; or (iii) terminate this Agreement upon written notice to Customer.
    4. Notwithstanding Section 12(a), IT Technovations assumes no liability for infringement claims arising from (i) use of the Services with third-party products or services where the third-party products or services cause the infringement, (ii) any modification of the Services not authorized by IT Technovations in writing, (iii) the Customer Content, the Customer Web site or any content, data or information provided or supplied by an End User, or (iv) Customerís use of any third-party software provided hereunder. THE FOREGOING DEFENSE AND INDEMNIFICATION PROVISIONS STATE THE ENTIRE LIABILITY AND OBLIGATION OF IT TECHNOVATIONS, AND THE EXCLUSIVE REMEDY OF CUSTOMER, WITH RESPECT TO ANY ACTUAL OR ALLEGED INFRINGEMENT OF ANY INTELLECTUAL PROPERTY RIGHT BY THE SERVICES PROVIDED HEREUNDER.
  12. Confidentiality; Non-Solicitation.
    1. Each party will not, without the prior written consent of the other party, use or disclose to any Person any Proprietary Information of the other party disclosed or made available to it, except for use of such Proprietary Information as required in connection with the performance of its obligations or use of the Services hereunder. Subject to Section 13(b), each party will (i) treat the Proprietary Information of the other party as secret and confidential, (ii) limit access to the Proprietary Information of the party to those of its employees who require it in order to effectuate the purposes of this Agreement, and (iii) not disclose the Proprietary Information of the other party to any other Person without the prior written consent of the other party.
    2. Notwithstanding Section 13(a), the following shall not be considered Proprietary Information: (i) any information that the receiving party can demonstrate by written documentation was within its legitimate possession prior to the time of disclosure by the disclosing party; (ii) any information that was in the public domain prior to disclosure by the disclosing party as evidenced by documents that were published prior to such disclosure; (iii) any information that, after disclosure by the disclosing party, comes into the public domain through no fault of the receiving party, (iv) any information that is disclosed to the receiving party without restriction by a third party who has legitimate possession thereof and the legal right to make such disclosure; or (v) any information that, two years after expiration or termination of this Agreement, does not constitute a trade secret under applicable law.
    3. Each party acknowledges that disclosure of any aspect of the Proprietary Information of the other party shall immediately give rise to continuing irreparable injury to the other party inadequately compensable in damages at law, and, without prejudice to any other remedy available to the other party, shall entitle the other party to injunctive or other equitable relief. Upon expiration or termination of this Agreement for any reason, each party shall promptly return to the other party all Proprietary Information of the other party (including all copies thereof) in its possession or control.
    4. During the term of this Agreement and for two years following expiration or termination of this Agreement, Customer will not, directly or indirectly, solicit or recruit the services of any employee of IT Technovations performing services under this Agreement, while such employee is employed by IT Technovations and for a period of six months after such employee has left the employment of IT Technovations.
  13. Optional Services. In connection with any Optional Services:
    1. Customer must provide IT Technovations with any information, login identifications, passwords or other information or access to facilities that IT Technovations may reasonably require to provide the Optional Services IT Technovations will have no responsibility for any delays or increased costs or expenses associated with Customerís failure to provide any of such information. If Customer does not provide any such information or access requested by IT Technovations within thirty (30) days of IT Technovationsís request therefore, IT Technovations may terminate the Order and retain any Service Fees paid.
    2. If Customer requested that IT Technovations perform the Optional Services by a particular deadline or that IT Technovations achieve some particular result or outcome, IT Technovations will use commercially reasonable best efforts to perform the Services by any such deadline and achieve the result requested by Customer; provided, however, that (i) IT Technovationsís ability to perform the Services is subject to Customerís provision of information and access as provided above and (ii) IT Technovations has no liability or obligation to complete the Services by any deadline or achieve any particular outcome of result.
    3. If Customer wishes to convey documents or files to IT Technovations, Customer should deliver to IT Technovations a copy or duplicate of such documents or files and not the original copy. IT Technovations will not return to Customer any documents or files conveyed to IT Technovations.
  14. Miscellaneous.
    1. Independent Contractor. IT Technovations and Customer are independent contractors and nothing contained in this Agreement places IT Technovations and Customer in the relationship of principal and agent, master and servant, partners or joint ventures. Neither party has, expressly or by implication, or may represent itself as having, any authority to make contracts or enter into any agreements in the name of the other party, or to obligate or bind the other party in any manner whatsoever.
    2. Governing Law; Jurisdiction. The validity and effect of this Agreement shall be governed by and construed and enforced in accordance with the laws of the State of Georgia, without regard to its conflicts of laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply to this Agreement. ANY SUIT, ACTION OR PROCEEDING CONCERNING THIS AGREEMENT MUST BE BROUGHT IN A GEORGIA STATE OR FEDERAL COURT LOCATED IN FULTON COUNTY, GEORGIA, AND EACH OF THE PARTIES HEREBY IRREVOCABLY CONSENTS TO THE EXCLUSIVE JURISDICTION OF SUCH COURTS (AND OF THE APPROPRIATE APPELLATE COURTS THEREFROM) IN ANY SUCH SUIT, ACTION OR PROCEEDING AND IRREVOCABLY WAIVES, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, ANY OBJECTION WHICH IT MAY NOW OR HEREAFTER HAVE TO THE LAYING OF THE VENUE OF ANY SUCH SUIT, ACTION OR PROCEEDING IN ANY SUCH COURT OR THAT ANY SUCH SUIT, ACTION OR PROCEEDING WHICH IS BROUGHT IN ANY SUCH COURT HAS BEEN BROUGHT IN AN INCONVENIENT FORUM.
    3. Headings. The headings herein are for convenience only and are not part of this Agreement.
    4. Entire Agreement; Amendments. This Agreement, including documents incorporated herein by reference, supersedes all prior discussions, negotiations and agreements between the parties with respect to the subject matter hereof, and this Agreement constitutes the sole and entire agreement between the parties with respect to the matters covered hereby. In case of a conflict between this Agreement and any purchase order, service order, work order, confirmation, correspondence or other communication of Customer or IT Technovations, the terms and conditions of this Agreement shall control. No additional terms or conditions relating to the subject matter of this Agreement shall be effective unless approved in writing by any authorized representative of Customer and IT Technovations. This Agreement may not be modified or amended except by another agreement in writing executed by the parties hereto; provided, however, that these Terms of Service may be modified from time to time by IT Technovations in its sole discretion, which modifications will be effective upon posting to IT Technovations's Web site.
    5. Severability. All rights and restrictions contained in this Agreement may be exercised and shall be applicable and binding only to the extent that they do not violate any applicable laws and are intended to be limited to the extent necessary so that they will not render this Agreement illegal, invalid or unenforceable. If any provision or portion of any provision of this Agreement shall be held to be illegal, invalid or unenforceable by a court of competent jurisdiction, it is the intention of the parties that the remaining provisions or portions thereof shall constitute their agreement with respect to the subject matter hereof, and all such remaining provisions or portions thereof shall remain in full force and effect.
    6. Notices. All notices and demands required or contemplated hereunder by one party to the other shall be in writing and shall be deemed to have been duly made and given upon date of delivery if delivered in person or by an overnight delivery or postal service, upon receipt if delivered by facsimile the receipt of which is confirmed by the recipient, or upon the expiration of five days after the date of posting if mailed by certified mail, postage prepaid, to the addresses or facsimile numbers set forth below the partiesí signatures. Either party may change its address or facsimile number for purposes of this Agreement by notice in writing to the other party as provided herein. Shared Customers may give, and be given, notice by electronic means in certain circumstances as provided in the Service Description.
    7. Waiver. No failure or delay by any party hereto to exercise any right or remedy hereunder shall operate as a waiver thereof, nor shall any single or partial exercise of any right or remedy by any party preclude any other or further exercise thereof or the exercise of any other right or remedy. No express waiver or assent by any party hereto to any breach of or default in any term or condition of this Agreement shall constitute a waiver of or an assent to any succeeding breach of or default in the same or any other term or condition hereof.
    8. Assignment; Successors. Customer may not assign or transfer this Agreement, or any of its rights or obligations hereunder, without the prior written consent of IT Technovations. Any attempted assignment in violation of the foregoing provision shall be null and void and of no force or effect whatsoever. IT Technovations may assign its rights and obligations under this Agreement, and may engage subcontractors or agents in performing its duties and exercising its rights hereunder, without the consent of Customer. This Agreement shall be binding upon and shall inure to the benefit of the parties hereto and their respective successors and permitted assigns.
    9. Limitation of Actions. No action, regardless of form, arising by reason of or in connection with this Agreement may be brought by either party more than two years after the cause of action has arisen.
    10. Counterparts. If this Agreement is signed manually, it may be executed in any number of counterparts, each of which shall be deemed an original and all of which together shall constitute one and the same instrument. If this Agreement is signed electronically, IT Technovationsís records of such execution shall be presumed accurate unless proven otherwise.
    11. Force Majeure. Neither party is liable for any default or delay in the performance of any of its obligations under this Agreement (other than failure to make payments when due) if such default or delay is caused, directly or indirectly, by forces beyond such partyís reasonable control, including, without limitation, fire, flood, acts of God, labor disputes, accidents, interruptions of transportation or communications, supply shortages or the failure of any third party to perform any commitment relative to the production or delivery of any equipment or material required for such party to perform its obligations hereunder.
    12. No Third-Party Beneficiaries. Except as otherwise expressly provided in this Agreement, nothing in this Agreement is intended, nor shall anything herein be construed to confer any rights, legal or equitable, in any Person other than the parties hereto and their respective successors and permitted assigns. Notwithstanding the foregoing, Customer acknowledges and agrees that Microsoft, and any supplier of third-party supplier that is identified as a third-party beneficiary in the Service Description, is an intended third-party beneficiary of the provisions set forth in this Agreement as they relate specifically to its products or services and shall have the right to enforce directly the terms and conditions of this Agreement with respect to its products or services against Customer as if it were a party to this Agreement. Without limiting the foregoing, MSLI, GP, a wholly-owned subsidiary of Microsoft Corporation, is an intended third-party beneficiary of the terms and conditions set forth in Addendum A with the right to enforce those provisions as provided in the preceding sentence.
    13. Government Regulations. Customer may not export, re-export, transfer or make available, whether directly or indirectly, any regulated item or information to anyone outside the United States in connection with this Agreement without first complying with all export control laws and regulations which may be imposed by the United States government and any country or organization of nations within whose jurisdiction Customer operates or does business.
    14. Marketing. Customer agrees that during the term of this Agreement IT Technovations may publicly refer to Customer, orally and in writing, as a customer of IT Technovations. Any other public reference to Customer by IT Technovations requires the written consent of Customer.
  15. Definitions. For purposes of this Agreement, the following terms have the meanings specified below:
    1. "Agreement" means each contract created between IT Technovations and Customer for the provision of Services consisting of an Order, the applicable Service Description and these Terms of Service.
    2. "Customer Content" means all data, graphics, text, names, marks, logos, hypertext links to other Web sites and other information incorporated in, transmitted through or published or displayed on the Customer Web site.
    3. "Customer Web site" means Customerís site on the World Wide Web portion of the Internet that IT Technovations hosts under this Agreement.
    4. "End User" means any Person who accesses or uses the Customer Web site via the Internet.
    5. "IT Technovations Technology" means IT Technovationsís proprietary technology, including, without limitation, IT Technovations services, software tools, hardware designs, algorithms, software (in source code and object code forms), user interface designs, architecture, class libraries, objects and documentation (both printed and electronic), network designs, know-how, trade secrets and any related intellectual property rights throughout the world (whether owned by IT Technovations or licensed to IT Technovations from a third party), and also including any derivatives, improvements, enhancements, updates, modifications or extensions of IT Technovations Technology conceived, reduced to practice or developed during the term of this Agreement by either party.
    6. "Person" means any individual, partnership, joint venture, corporation, limited liability company, trust, unincorporated association or organization, or government or any agency or political subdivision thereof.
    7. "Proprietary Information" means all technical, business and other information of a party (i) that is not generally known to the public, (ii) that derives value, economic or otherwise, from not being generally known to the public or to other Persons who can obtain value from its disclosure or use, and (iii) which information is subject to efforts that are reasonable under the circumstances to maintain the secrecy thereof.
    8. "Order" means the Order submitted by the Customer to IT Technovations for Services, whether such Order is submitted online through IT Technovationsís Web site or on a written Order form.
    9. "Prepaid Plan" means Hosting Service provided by IT Technovations to Customer where the Order provides that the Customer must pay for the Hosting Service in advance for the Initial Term. "Non-Prepaid Plan" means any Hosting Service provided by IT Technovations to Customer that is not a Prepaid Plan.
    10. "Termination Charge" means, with respect to Non-Prepaid Customers only, as of any date of calculation, an amount equal to one hundred percent (100%) of the fees that would become due over the balance of the then-current Term.
    11. "Terms of Service" means these Terms of Service, as the same may be modified, altered or amended from time to time by IT Technovations.
    12. "Service" means either Hosting Service or Optional Service. "Hosting Service" means the Service provided by IT Technovations in response to an Order whereby IT Technovations provides the Customer with specified connectivity, storage space and bandwidth for the hosting of a Customer Web site as more particularly described in the applicable Service Description. "Optional Service" means any additional Service (other than Hosting Service) IT Technovations may provide in response to an Order, as more particularly described in the applicable Service Description.
    13. "Service Description" means the applicable documents made available by IT Technovations to Customer to describe the applicable Services at the time the Order is accepted by IT Technovations.
    14. "Term" means the duration of any Agreement between IT Technovations and Customer. With respect to Hosting Services, the "Initial Term" is the initial term specified in the Order and the "Renewal Term" is the period of time beginning on the expiration of the Initial Term and ending on the termination of expiration of the Order in accordance with its terms. With respect to Optional Services, the "Term" begins when IT Technovations accepts the Order and ends on the first to occur of (i) IT Technovationsís completion of performance, or (ii) the earlier termination of the Order in any manner permitted by these Terms of Service.

ADDENDUM A

USE OF MICROSOFT SOFTWARE PRODUCTS

This document ("License") concerns your use of certain Microsoft software products provided to you as a service by IT Technovations, which includes computer software and may include associated media, printed materials, and "online" or electronic documentation (collectively "Software Products").

IT Technovations does not own the Software Products and the use thereof is subject to certain rights and limitations of which you need to be informed. Your right to use the Software Products as a service is pursuant to your agreement with IT Technovations and is subject to your understanding of and compliance with the following terms.

  1. DEFINITIONS.

    "Client Software" means software that allows a Device to access or utilize the services or functionality provided by the Server Software.

    "Device" means each of a computer, workstation, terminal, handheld PC, pager, telephone, "smart phone," or other electronic device.

    "Server Software" means software that provides services or functionality on a computer acting as a server.

    "Other Software" means the software described in Paragraph 14 ("Other Rights and Limitations") below.
  2. OWNERSHIP OF SOFTWARE PRODUCTS. The Software Products are licensed to IT Technovations from MSLI, GP ("Microsoft"), a Nevada general partnership and a wholly-owned subsidiary of Microsoft Corporation. All title and intellectual property rights in and to the Software Products (including but not limited to any images, photographs, animations, video, audio, music, text and "applets" incorporated into the Software Products) are owned by Microsoft or its suppliers. All title and intellectual property rights in and to the content that may be accessed through use of the Software Products are the property of the respective content owner and may be protected by applicable copyright or other intellectual property laws and treaties. Nothing herein grants you any rights to use such content.
  3. USE OF SOFTWARE PRODUCTS. You may only use the Software Products in accordance with the instructions, and in connection with the application services, provided to you by IT Technovations. You are only authorized to remotely access the functionality of the Software Products except for certain Client Software and Other Software that may be installed on your Devices as expressly authorized by IT Technovations. Other than such Client Software and Other Software, you may not install any other components of the Software Products on your Devices. Microsoft may add new Software Products or reasonably modify the use rights with respect to existing Software Products. You will be provided notice of such changes by email or by posting of the changes on IT Technovationsís Web site. Your use of any new Software Products will be subject to the terms and conditions of this License. Your use of an existing Software Product whose use rights are modified after IT Technovations has provided notice of the modifications constitutes your acceptance of such modifications.
  4. COPIES. You may not make any copies of the Software Products; provided, however, that you may install one (1) copy of certain client Software on your Device as expressly authorized by IT Technovations; and you may install copies of certain Other Software as described in Paragraph 14 (Other Rights and Limitations) below. You must erase or destroy such Client Software and/or the Other Software upon termination of your agreement with IT Technovations, upon notice from IT Technovations or upon transfer of your Device to another person or entity, whichever first occurs. You may not copy the printed materials accompanying the Software Products.
  5. LIMITATIONS ON REVERSE ENGINEERING, DECOMPILATION AND DISASSEMBLY. You may not reverse-engineer, decompile, or disassemble the Software Products, except and only to the extent that such activity is expressly permitted by applicable law notwithstanding this limitation.
  6. RENTAL. You may not rent, lease, or lend or directly or indirectly transfer the Software Products to any third party.
  7. TERMINATION. Without prejudice to any other rights, IT Technovations may terminate your rights to use the Software Products if you fail to comply with these licensing terms. In addition, your rights to use the Software Products will automatically terminate upon the termination for any reason whatsoever of the agreement under which the Software Products are licensed to IT Technovations from Microsoft (the "License Agreement"). Upon expiration of the License Agreement, your rights to use the Software Products will terminate on the earlier of (i) the expiration or termination of your agreement with IT Technovations or (ii) three years from the date of expiration of the License Agreement. Your rights to use any Software Product may be terminated if Microsoft ceases licensing the Software Product to IT Technovations due to an intellectual property infringement claim or in accordance with a court or other governmental order. In any such event of termination, you must cease using and destroy all copies of the Software Products and all of the component parts thereof.
  8. NO WARRANTIES, LIABILITIES OR REMEDIES BY MICROSOFT. YOUR AGREEMENT IS WITH IT TECHNOVATIONS AND ANY WARRANTIES, ASSUMPTION OF LIABIILITY FOR DAMAGES AND REMEDIES, IF ANY, ARE PROVIDED BY IT TECHNOVATIONS AND NOT BY MICROSOFT.
  9. PRODUCT SUPPORT. Product support for the Software Products, if any, is provided to you by IT Technovations and is not provided by Microsoft or its affiliates or subsidiaries.
  10. NOT FAULT-TOLERANT. THE SOFTWARE PRODUCTS MAY CONTAIN TECHNOLOGY THAT IS NOT FAULT-TOLERANT AND IS NOT DESIGNED, MANUFACTURED, OR INTENDED FOR USE OR RESALE IN ENVIRONMENTS OR APPLCIATIONS IN WHICH THE FAILURE OF THE SOFTWARE PRODUCTS COULD LEAD TO DEATH, PERSONAL INJURY, OR SEVERE PHYSICAL OR ENVIRONMENTAL DAMAGE.
  11. EXPORT RESTRICTIONS. You acknowledge that the Software Products are of U.S. origin. You agree to comply with all applicable international and national laws that apply to the Software Products, including the U.S. Export Administration Regulations, as well as end-user, end-use and destination restrictions issued by U.S. and other governments. For additional information, see http://www.Microsoft.com/exporting/.
  12. NOTE ON JAVA SUPPORT. The Software Products may contain support for programs written in Java. Java technology is not fault-tolerant and is not designed, manufactured, or intended for use or resale as online control equipment in hazardous environments requiring fail-safe performance, such as in the operation of nuclear facilities, aircraft navigation or communication systems, air traffic control, direct life support machines, or weapons systems, in which the failure of Java technology could lead directly to death, personal injury, or severe physical or environmental damage. Sun Microsystems, Inc. has contractually obligated Microsoft to make this disclaimer.
  13. U.S. GOVERNMENT RIGHTS. All Software Products provided to the U.S. Government pursuant to solicitations issued on or after December 1, 1995 is provided with the commercial rights and restrictions described elsewhere herein. All Software Product provided to the U.S. Government pursuant to solicitations issued prior to December 1, 1995 is provided with RESTRICTED RIGHTS as provided for in FAR, 48 CFR 52.227-14 (JUNE 1987) or FAR, 48 CFR 252.227-7013 (OCT 1988), as applicable.
  14. OTHER RIGHTS AND LIMITATIONS. For Commerce Server, Host Integration Server and Internet Security and Acceleration Server Ė Use of Redistributable Software ("SDK Software"). If included in the Software Product, you may install and use copies of the SDK Software on one or more computers located at your premises solely for the purpose of building applications that work in conjunction with the Server Software ("Applications"). You may modify the Sample Code (identified in the "samples" directories) to design, develop, and test your Applications, and may reproduce and use the sample Code, as modified, on one or more computers located at your premises. You may also reproduce and distribute the Sample Code, along with any modifications you make thereto (for purposes of this section, "modifications" shall mean enhancements to the functionality of the Sample Code), and any other files that may be listed and identified in a REDIST.TXT file as "redistributable" (collectively, the "Redistributable Code") provided that you agree: (1) to distribute the Redistributable Code in object code form and only in conjunction with your Application, which Application adds significant and primary functionality to the Redistributable Code; (2) not to use Microsoftís name, logo, or trademarks to market the Application; (3) to include a valid copyright notice in your name on the Application; (4) to indemnify, hold harmless, and defend Microsoft from and against any claims or lawsuits, including attorneyís fees, that arise or result from the use or distribution of the Application; (5) to otherwise comply with the terms of this License; and (6) that Microsoft reserves all rights not expressly granted.

For Small Business Server Ė General (excluding Microsoft SQL Server). Note Regarding Use of Redistributable Components. You may modify, reproduce and/or distribute the files listed in the REDIST.TXT file (collectively referred to as "Redistributable Components") provided that you comply with the Modification and Distribution Terms listed in such REDIST.TXT file.

For Small Business Server Ė Microsoft SQL Server. Note Regarding the Use of Redistributable Components. You have the nonexclusive, royalty-free right to use, reproduce and distribute the Microsoft SQL Server Desktop Engine ("MSDE") and the files listed in the REDIST.TXT contained in the Software Product (collectively, the "Redistributable Code"), provided that you also comply with the following:

         i.            General Requirements. If you choose to redistribute any portion of the Redistributable Code, you agree:

a.        to distribute the Redistributable Code in object code form and only in conjunction with and as a part of a software application product developed by you that adds significant and primary functionality to the Software Product ("Application");

b.       not to use Microsoftís name, logo, or trademarks to market the Application;

c.        to include a valid copyright notice in your name on the Application;

d.       to indemnify, hold harmless, and defend Microsoft from and against any claims or lawsuits, including attorneyís fees, that arise or result from the use of distribution of the Application; and

e.        to otherwise comply with the terms of this License.

You also agree not to permit further distribution of the Redistributable Code by your end users except you may permit further redistribution of the Redistributable Code by your distributors if they only distribute the Redistributable Code in conjunction with, and as part of, the Application and you and your distributors comply with all other terms of this License.

        ii.            Additional Requirements for MSDE. If you choose to redistribute MSDE, you also agree:

a.        that your Application shall not substantially duplicate the capabilities of Microsoft Access or, in the reasonable opinion of Microsoft, compete with same; and

b.       that unless your Application requires your customers to license Microsoft Access in order to operate, you shall not reproduce or use MSDE for commercial distribution in conjunction with a general purpose word processing, spreadsheet or database management software product, or an integrated work or product suite whose components include a general purpose word processing, spreadsheet, or database management software product except for the exclusive use of importing data to the various formats supported by Microsoft Access. Note: A product that includes limited word processing, spreadsheet or database components along with other components which provide significant and primary value, such as an accounting product with limited spreadsheet capability, is not considered to be a "general purpose" product.

For Microsoft SQL Server. Use of Redistributable Code. You have the nonexclusive, royalty-free right to use, reproduce and distribute the Microsoft SQL Server Desktop Engine ("MSDE") and the files listed in the REDIST.TXT contained in the Software Product (collectively, the "Redistributable Code"), provided that you also comply with the following:

         i.            General Requirements. If you choose to redistribute any portion of the Redistributable Code, you agree:

    1. to distribute the Redistributable Code in object code form and only in conjunction with and as a part of a software application product developed by you that adds significant and primary functionality to the Software Product ("Application");
    2. not to use Microsoftís name, logo, or trademarks to market the Application;
    3. to include a valid copyright notice in your name on the Application.
    4. to indemnify, hold harmless, and defend Microsoft from and against any claims or lawsuits, including attorneyís fees, that arise or result from the use of a distribution of the Application; and
    5. to otherwise comply with the terms of this License.

      You also agree not to permit further distribution of the Redistributable Code by your end users except you may permit further redistribution of the Redistributable Code by your distributors if they only distribute the Redistributable Code in conjunction with, and as part of, the Application and you and your distributors comply with all other terms of this License.

        ii.            Additional Requirements for MSDE. If you choose to redistribute MSDE, you also agree:

a.        that your Application shall not substantially duplicate the capabilities of Microsoft Access or, in the reasonable opinion of Microsoft, compete with same; and

b.       that unless your Application requires your customers to license Microsoft Access in order to operate, you shall not reproduce or use MSDE for commercial distribution in conjunction with a general purpose word processing, spreadsheet or database management software product, or an integrated work or product suite whose components include a general purpose word processing, spreadsheet, or database management software product except for the exclusive use of importing data to the various formats supported by Microsoft Access. Note: A product that includes limited word processing, spreadsheet or database components along with other components which provide significant and primary value, such as an accounting product with limited spreadsheet capability, is not considered to be a "general purpose" product.

For SMS Server. Installation Ė Client Software. You may install and use the Installer component of the Client Software ("SMS Installer") only for the purpose of creating installation programs through the use of SMS Installer ("Setup Programs"). You may also use and modify the source code designated as "Sample Code" in the SAMPLES.TXT file for the sole purposes of designing, developing, and testing your Setup Programs. You may also install and use in object code form the Redistributable Components (as defined below), along with any modifications you may make to the Sample Code, only on Devices within your organization for a purpose other than creation of Setup Programs, provided that: you reproduce and use the Redistributable Components only in conjunction with or as part of a Setup Program; a valid SAL is acquired by IT Technovations on your behalf for Microsoft Systems Management Server for each User that uses the Redistributable Components; and you indemnify, hold harmless and defend Microsoft and its suppliers from and against any claims or lawsuits, including attorneysí fees, that arise or result from the use of your Setup Program or any software installed by your Setup Program. You do not have any other right to install or use SMS Installer. You may reproduce and distribute the files listed in the REDIST.TXT file (collectively referred to as "Redistributable Components"), along with any modifications you may make to the Sample Code, provided that you comply with the Distribution Terms listed in such REDIST.TXT file. Note that the Distribution Terms include, among other conditions, terms similar to those described above.